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Coffee speed talks

Join us for an exciting session of Coffee Speed Talks on the first conference day from 14:30 – 15:30 in the coffee break hall. The Coffee Speed Talk session offers a unique opportunity for concise and engaging presentations in a more informal setting. This platform allows presenters to share their insights, research, or projects in a brief yet impactful manner, fostering meaningful discussions among attendees.

Session Overview:

  • Date: Wednesday, 22 May 2024
  • Time: 14:30 – 15:30 CEST
  • Location: Coffee Hall, Hotel Antunovic Zagreb

The first 20 minutes are dedicated to enjoying a cup of coffee, and then the stage is set for a series of insightful speed talks. Conference attendees can choose to relax at the bar tables with their coffee or engage in quick-fire knowledge sessions at the special speed talk stands.

The following organisations will present themselves and an inspiring part of their work:

APAV - Portuguese Association for Victim Support | APAV's New Case Management System - The Cornerstone of Delivering Victim Support Services

CONDUCTOR: João Lázaro, APAV – Portuguese Association for Victim Support


The need to guarantee the quality and uniformity of the support provided by a nationwide victim support organisation, has led to investing the construction of a case management platform.

SAVE is an online digital incident reporting platform which brings a more humanised approach to in-person, or remote victim support. SAVE is capable of complying with all data acquisition requirements, all while plotting a diagram of the events which makes reading and analysing each case, not only faster, but far more relatable. It also allows a victim support agent to use other tools to conduct interviews, such as a digital audio recorder, which later can be transcribed.

Due to the highly sensitive nature of the data that is stored, our security concerns are paramount and SAVE has been built according to the highest security standards. SAVE has also been designed to produce rich data analysis and real-time statistical reporting.

In this workshop participants will have the opportunity to learn about this Case Management System and the challenges associated with its development.

Rete Dafne Italy & Associazione Libra | The Unwatchable: From Medusa’s Look to the Victim’s Look

CONDUCTORS: Laura Montanari & Federica Mozzorecchia, Rete Dafne Italy


Rete Dafne will present a theoretical introduction to the phenomenon of secondary victimization and its related aspects. Subsequently, a video will be shown, portraying the myth of Medusa in a modern context as it represents one of the earliest stories featuring a form of secondary victimization. Following the talkideo, questions arising will be addressed.

Victim Support Sweden | “Like Cotton For The Soul” – VS Sweden’s Victim Feedback and Quality Control Programme

CONDUCTOR: Sofia Barlind, Victim Support Sweden


The presentation will cover Victim Support Sweden’s recently launched victim feedback programme which consists of two parts:

  1. An evaluation of services survey – a digital short survey offered to all clients a short time after the client’s case is closed. Main focus of this survey is to collect feedback on victim support in order to improve our services. Launched in autumn 2022.
  2. A follow-up interview – a longer survey done via phone interview around 6 months after the case is closed. Main focus of the interview is to collect victim’s experiences with going through the entire justice system in order to better understand the clients’ needs, challenges overall and to, if possible, ascertain the impact of support. Ultimate aim is to use the data collected to become a better advocate for victims’ needs in Sweden. Launched January 2024. The presentation will go through the process of setting up the digital survey, the technical/practical’ challenges, the thought behind the questions asked and, of course, the results of the survey.

In its first year, this survey had over 5000 participants, all of them connected to statistics in Victim Support Sweden’s case management system which opens up many possibilities to slice the data across gender, age, crime and so on. The survey is now a part of Victim Support Sweden’s internal quality control – results are broken down by local office and shared with each one of their 60 offices in order to take feedback into account and improve services.

University of Nicosia | Child-Friendly Pretrial Preparations: Games, Delivery Models and Custom Training

Conductor: Alexia Zalaf, University of Nicosia


The proposed talk aims to introduce the Kids in Court Psychoeducational Tool (KiCPsy Tool) to attendees. Developed by a collaborative team led by Dr. Marilena Kyriakidou at Sheffield Hallam University, in conjunction with Dr. Alexia Zalaf from the University of Nicosia and Joanna Drousiotou from the Hope for CRC Policy Centre (Children’s House), the KiCPsy Tool comprises four mini board games designed to aid children involved in alleged child sexual offense cases during court proceedings. Its primary objectives are to enhance children’s understanding of the legal process and alleviate their court-related anxiety through interactive gameplay.

Preliminary trials conducted at the Children’s House in Cyprus have shown promising results, indicating the tool’s potential to mitigate stress and enhance knowledge among child participants, while also improving the efficacy of practitioner support. The proposed side event involves a hands-on workshop where conference attendees will engage with the KiCPsy Tool by actively playing the board games in groups. Each group will rotate through the four sub-games, facilitating a comprehensive exploration of the tool’s functionalities and benefits. This interactive session aims to provide participants with first-hand experience of the tool’s utility and foster discussions on its potential applications in supporting children involved in legal proceedings.

Estonian Social Insurance Board | There is Power in Teamwork - A Victim-Centred Approach and Work with Perpetrators

CONDUCTORS: Lenne Indov & Kati Arumäe, Estonian Social Insurance Board


Explore the Estonian Social Insurance Board’s efforts in victim support and safety restoration. This talk delves into the agency’s structure, highlighting its Victim Support Department and the critical services it offers, including a longstanding victim support service operational for 18 years and a newer Support for Abandonment of Violence service operating for 3 years. These services provide essential assistance through crisis hotlines and face-to-face counseling for both victims and perpetrators.

The discussion focuses on the challenges and benefits of housing victim support workers and perpetrator counselors within the same institution, considering Estonia’s recent adoption of the Victim Support Act. The talk allows participants to engage with the complexities of victim-perpetrator dynamics and understand the significance of cooperation in creating a safer society. Join us in exploring effective strategies for victim protection and promoting collaboration together with a victim support worker and a counsellor for the perpetrator to end violence.

CESIE | Deconstructing the Cultural Roots of Gender-Based Violence with the Cohen Emerique Methodology

CONDUCTOR: Georgia Chondrou, CESIE

CESIE, an organisation dedicated to intercultural training, presents a speed talk led by Project Manager and Trainer, Georgia Chondrou. This session emphasises enhancing the intercultural communication skills of health and social care professionals to effectively identify and support victims of gender-based violence (GBV) in diverse cultural settings. CESIE, actively involved in the Rights & Justice Unit, addresses the inadequacy of protection systems in recognizing GBV indicators in culturally diverse contexts, particularly evident in Palermo, Italy.

The talk aims to showcase practices that enhance the well-being of GBV victims by promoting early recognition of signs, considering cultural factors, and strengthening the intercultural communication skills of professionals involved in protection systems. | Empowerment in Unity: An Inter-Sectorial Approach to Supporting Women Survivors of Domestic Violence in the Workplace

Conductor: gigi guizzo,


This speed talk will introduce the collaborative efforts of victim support services, NGOs, government services, and companies to support women survivors of domestic violence (DV) in the workplace, drawing on insights from EU-funded projects. It will highlight the importance of cross-sectoral partnerships in developing and implementing effective support strategies for DV survivors. Attendees will hear about innovative practices and free resources available for professionals, researchers, and organizations eager to enhance their support mechanisms for survivors. The presentation aims to inspire actionable steps towards creating safer, more supportive work environments for women overcoming DV.

German Foundation for Crime Prevention (DFK) & Technical University Nuremberg Georg Simon Ohm (TH Nuremberg) | Prevention Against Sexual and Domestic Violence Starts in the Kindergarten – ReSi+

Conductors: Renate Schwarz-Saage, The Deutsches Forum für Kriminalprävention; Christina Storck, ReSi+ Resilienz und Sicherheit


Resilience and safety – ReSi+ is a scientifically developed and positively evaluated prevention programme against domestic and sexual violence. It was developed at the Nuremberg Georg Simon Ohm University of Applied Sciences in cooperation with the German Foundation for Crime Prevention (DFK) and is funded by the Federal Ministry of Justice.

The fact that prevention is most effective when it starts early, approaches several levels at the same time and is anchored in the living environment of families, ReSi+ aims at 3 to 6-year-old children, their parents and educational professionals in kindergartens. It is implemented by kindergarten teachers and integrated into the day-to-day life of the kindergarten:

  • Children are strengthened in their resilience and encouraged to communicate and cope with any stressful feelings and experiences. Promoting the children’s language skills and their ability to name body parts and talk about feelings and experiences is a key role for disclosure processes.
  • Educators are trained in the implementation of the programme by certified ReSi+ trainers. Through the link with educational goals of this age group, ReSi+ can be easily integrated into everyday life in kindergartens. Moreover, kindergarten teachers receive training on dealing with suspected cases of sexual and domestic violence.
  • Parents receive information on child protection, violence prevention and regional and national support services.

ReSi+ is implemented throughout Germany. It is a central goal to network all players in a region with one another to protect children from sexualised and domestic violence.

Ženska Soba | Sexual Violence Prevention Programmes: SVEP & SVEP 2 - Junior

CONDUCTOR: Kristina Mihaljević, Women’s Room  


The Women’s Room is the feminist, non-profit civil society organisation, founded in 2002 with a goal of preventing and combating sexual violence, and direct service provision and assistance to survivors of sexual violence through work of Centre for Victims of Sexual Violence, the only specialised Centre in Croatia. Women’s Room is also the coordinator of the Croatian National Network of Support and Cooperation for Victims and Witnesses of Criminal Offences. 

From 2018, Women’s Room developed 2 sexual violence prevention programmes, first ones in Croatia:  

  1. SVEP – sexual violence prevention programme for high school (including SVEP Online Tool – educational platform for educational stuff, parents and children) 
  2. SVEP 2 – JUNIOR – sexual violence prevention programme for higher grades of elementary school 

Both programmes are approved by Ministry of Science and Education of Republic of Croatia and can be incorporated in school preventative curriculum.  

This session will emphasis the importance of prevention of sexual violence, necessity of education of professionals working with children, as well as the importance of reporting suspicion of sexual violence against children in educational institutions. Both programmes are available in English (  

Victim Support Flanders | OSCAR: a tool to identify the needs of victims

Conductors: Mieke Van Durme, Victim Support Flanders


OSCAR is a tool we use to:

  • during the first contact, map the situation of the victim in that moment;
  • increase the victims sense of control by systematically analysing their current situation/needs/questions;
  • identify key issues within the victims recovery, done in dialogue with the victims blind spots, including positive and negative changes;
  • monitor the evolution of the victims psychological functioning during subsequent contacts, of the complaints during coping with the situation
  • monitor the evolution of the victims psychological functioning through various contacts;
  • carry out targeted counselling interventions;
  • provide psycho-educational information;
  • gain insight into the legal steps which the victim has already taken: to identify and care for those in the most vulnerable situation;
  • and encourage  victims to discover a nuanced view of their evolution.

During the coffee speed talk we will bring

  • a short presentation of victim support in Flanders
  • a victims counselling programme
  • OSCAR: the schedule
  • a brief explanation of application possibilities and relevance for the recovery process

2Gether4Victims project | Coordinating and Harmonising Generic/All crime and Specialist Support services for Victims of Gender-Based Violence

Conductors: Aleksandra Ivankovic (Victim Support Europe), Ramunė Jakštienė (Mykolo Romerio Universitetas), Maria Nassar (Andavi – France Victimes 58), Annelies Blondé (Victim Support Europe)


This groundbreaking initiative aims to harmonise and elevate support services for all victims of gender-based violence (GBV), in particular of domestic violence (DV). Our mission is to improve the organisation of response to every victim of GBV/DV.  To that effect, the project brings together generic/all crime support services and and women’s rights organisations in 6 EU countries – Croatia, Cyprus, France, Lithuania, Portugal and the Netherlands.

In our research phase, we are currently delving into the essence of what it means to provided gendered support, offering an evidence-based analysis on how both generic/all crime and specialist support services can work together to better address the needs of all GBV/DV victims.

Moving forward, we will be developing and piloting two game-changing tools to improve the provision of support services in a gendered way: the Organisational Self-Assessment tool and the Individual Needs Assessment tool. These tools will help victim support services to better tailor their services to the needs of GBV/DV victims.

But we’re not stopping there! Through immersive study visits and interactive training activities, we are enriching our research and tool development efforts to ensure maximum impact.

Join us for a coffee speed talk that goes beyond conversation – it’s a call to action. We are ready to engage with you and discuss how you can join our 2G4V capacity building efforts and champion the transformative tools developed under this project. Together, we can make a difference in the lives of GBV/DV victims!